PRIVACY POLICY
Privacy Policy – Nuray Skincare
Last updated: March 28, 2026
Nuray Skincare operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Nuray Skincare is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.
We may collect or process:
• Contact details — name, billing/shipping address, phone number, email
• Financial information — payment details and transaction confirmations
• Account information — username, password, preferences and settings
• Transaction information — cart, wishlist, purchases, returns and exchanges
• Communications — support messages and inquiries
• Device information — IP address, browser, device and identifiers
• Usage information — how you interact with our store and website
Personal Information Sources
We may collect personal information:
• Directly from you when using our Services
• Automatically through cookies and similar technologies
• From service providers and partners
• From third-party integrations and platforms
How We Use Your Personal Information
Provide, Tailor & Improve Services
To process orders, payments, shipping, returns, manage accounts, provide support and improve your shopping experience.
Marketing & Advertising
To send promotional emails, SMS and show relevant ads based on your activity.
Security & Fraud Prevention
To detect fraud, secure payments and protect our Services.
Communicating With You
To respond to support requests and maintain our relationship.
Legal Reasons
To comply with laws, legal requests and enforce policies.
How We Disclose Personal Information
We may share your information:
• With Shopify and service providers (payments, analytics, shipping, hosting)
• With marketing and advertising partners
• With affiliates and business partners
• During legal obligations or business transfers
Relationship With Shopify
Our store is hosted by Shopify. Information you provide may be shared with Shopify and third-party services to provide and improve the Services. You can learn more at Shopify Privacy Portal.
Third-Party Websites
We are not responsible for third-party privacy practices or external websites linked from our store.
Children's Data
Our Services are not intended for children. We do not knowingly collect personal data from minors.
Security & Retention
We use reasonable security measures but cannot guarantee absolute security. We retain data only as long as necessary to provide Services and comply with legal obligations.
Your Rights & Choices
Depending on your location, you may have rights to:
• Access your data
• Delete your data
• Correct your data
• Transfer your data
• Opt-out of marketing communications
To exercise rights, contact us using the details below.
International Transfers
Your information may be processed outside your country using recognized legal safeguards.
Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights:
Email: support@nurayskincare.com
Address: Shadman Town, 74200, Pakistan